These Terms of Service govern the use of the wp2ai service (hereinafter "the Service"), developed and operated by webNdev (hereinafter "the Company"). By accessing or using the wp2ai service, you agree to be bound by these terms.
Article 1 — Service description
wp2ai is a WordPress control centre that connects WordPress sites to AI assistants via the MCP (Model Context Protocol). The Service allows users to monitor, control and manage their WordPress content through AI-powered tools.
The Service is available in the following subscription plans:
- Free — 1 connected site, 20 actions per month, basic publishing, no validation rules
- Solo — 1 connected site, 12 validation rules, unlimited actions
- Pro — up to 3 connected sites, 30 validation rules, quality dashboard, advanced audit features
- Agency — up to 20 connected sites, team access. Beyond 20 sites, contact us for an Enterprise plan.
Article 2 — Account creation
To use the Service, you must create an account with a valid email address. You are responsible for the confidentiality of your login credentials and all activities carried out from your account. You must notify us immediately of any unauthorised use at support@wp2ai.io.
Article 3 — Subscriptions and billing
Free trial
Every new account automatically starts with a 14-day Pro trial. No credit card is required. At the end of the trial period, if no paid subscription is activated, the account automatically switches to the Free plan. No amount is charged during the trial period. The trial is granted once per account and is not renewable.
Paid subscriptions
Subscriptions are billed monthly or annually, depending on the plan chosen, via Paddle (Paddle.com Market Ltd), the Company's authorised Merchant of Record. In this model, Paddle acts as the authorised reseller of wp2ai subscriptions: it processes all payments and issues invoices in its own name, as seller, in accordance with its status as Merchant of Record. All applicable taxes (including VAT) are collected and remitted by Paddle in accordance with applicable regulations.
The rate subscribed to is maintained for the entire duration of the current billing period. For an annual subscription, the rate is therefore guaranteed for the subscribed year. The Company reserves the right to adjust its rates with 30 days' notice; any rate change applies to the following renewal, with no effect on the period already paid.
Automatic renewal of annual subscriptions
Annual subscriptions are automatically renewed for an equivalent term, unless you cancel. In accordance with Article L215-1 of the French Consumer Code, if you are a consumer, you will be notified in writing, no earlier than three months and no later than one month before the renewal date, of your ability to not renew your subscription. If you are not notified within this timeframe, you may cancel free of charge at any time from the renewal date, and obtain a refund of the amounts paid for the period following the renewal, within thirty days.
Cancellation and refunds
Cancellations take effect at the end of the current billing period, with no pro-rata refund for the period already started, subject to the following guarantees.
For any annual subscription, a full refund is granted if the cancellation occurs within 30 days of the first payment.
If you are a consumer residing in the European Union, you also have a 14-day right of withdrawal from the date of the first payment, in accordance with applicable regulations. This right is exercised directly with Paddle (Paddle.com Market Ltd), our Merchant of Record, via the link on your payment receipt.
Article 4 — Acceptable use
You agree not to use the Service to:
- Violate applicable laws or regulations
- Publish or distribute illegal, harmful or offensive content
- Attempt to access other users' data or systems without authorisation
- Overload or disrupt the Service infrastructure
- Reverse engineer, decompile or disassemble any part of the Service
Article 5 — Data, privacy and processing terms
Your use of the Service is also governed by our Privacy Policy, incorporated into these Terms by reference. The Service connects to your WordPress site via an encrypted plugin. Your WordPress content is processed solely to provide the Service's features and is never sold to third parties.
Where the Service processes personal data contained in your WordPress site on behalf of your own visitors, authors or subscribers, the Company acts as a data processor within the meaning of Article 28 of the GDPR, and you remain the data controller in respect of the individuals concerned by your site. These provisions constitute the data processing agreement between the Parties within the meaning of that article. As such, the Company undertakes to:
- process this data only on your documented instructions, as expressed through your use of the Service;
- ensure that persons authorised to process this data are bound by a duty of confidentiality;
- implement the security measures described in the Privacy Policy, in particular the cryptographic hashing of the connector secret, which is never accessible in plain text, including by the Company itself;
- not engage a sub-processor — currently Supabase, for database and backend hosting, on AWS infrastructure in the eu-west-3 region (Paris, France) — without your authorisation, deemed to have been given by virtue of the list disclosed in the Privacy Policy, subject to informing you of any change;
- notify you without undue delay of any data breach affecting data processed on your behalf;
- assist you, to a reasonable extent, in responding to requests to exercise the rights of individuals concerned by your site;
- delete or return, at your choice, all data processed on your behalf at the end of the contractual relationship, subject to any statutory retention obligations that may apply to the Company.
For any request relating to this data processing agreement: support@wp2ai.io
Article 6 — Availability and uptime
The Company makes reasonable commercial efforts to keep the Service available 24/7. Planned maintenance windows will be communicated in advance. The Company is not responsible for interruptions caused by circumstances beyond its reasonable control.
Article 7 — Intellectual property
The name wp2ai, its logo and software are the exclusive property of webNdev. Nothing in these Terms grants you rights to use the Company's trademarks or intellectual property beyond what is necessary to use the Service as described.
Article 8 — Limitation of liability
The Service is provided "as is". To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, special or consequential damages arising from your use of the Service, including data loss or business interruption.
In all cases, and to the extent permitted by law, the Company's total liability under these Terms, for all claims combined, is capped at the total amount actually paid by you for the Service during the twelve (12) months preceding the event giving rise to the damage.
The limitations set out in this Article do not affect, if you are a consumer, the statutory guarantee of conformity described in Article 9, which cannot be excluded or limited.
Article 9 — Statutory guarantee of conformity for digital content and digital services
If you are a consumer, wp2ai is provided to you under a contract for the supply of digital content and digital services within the meaning of Articles L224-25-1 et seq. of the French Consumer Code, including where you access the Service without payment of a price, in exchange for the provision of your personal data (Free plan).
As such, you benefit from the statutory guarantee of conformity, which cannot be excluded or limited by these Terms. In particular, the Service must match the description given of it, be fit for the purpose ordinarily expected of a digital service of this type, and be supplied without interruption throughout the duration of your subscription, with the updates necessary to maintain its conformity.
As the Service is supplied on a continuous basis, the Company is liable for any lack of conformity that appears at any time during the whole period the Service is supplied under the contract, without being limited to the two-year period applicable to one-off supplies. During this period, you are only required to establish the existence of the lack of conformity, not the date on which it appeared; it is for the Company to demonstrate, where applicable, that the Service was conforming.
In the event of a lack of conformity, you may request that the Service be brought into conformity; failing this within a reasonable time or without major inconvenience to you, you may obtain a price reduction or termination of the contract, with a refund of the amounts paid for the period concerned, under the conditions set out in the French Consumer Code.
This statutory guarantee applies independently of, and without prejudice to, any commercial guarantee that may apply.
Article 10 — Cancellation and account deletion
You may, at any time, from your Settings area:
- switch back to the Free plan via "Change plan", to end your paid subscription without deleting your account or your data; the change takes effect at the end of the period already paid for, with no additional charge;
- view your invoices or manage your payment method via the "Billing" link, which redirects you to your Paddle portal, our Merchant of Record;
- permanently delete your account ("Delete my account"), which results in the erasure of all your associated data and the automatic termination of any active subscription at the end of the period already paid for. If you nonetheless notice a charge after this deletion, contact us at support@wp2ai.io.
The Company also reserves the right to suspend or close an account that breaches these Terms, with or without notice, in which case the refund guarantees in Article 3 shall not apply.
Article 11 — Changes to Terms
The Company may update these Terms from time to time. Significant changes will be communicated by email. In the event of a substantial change to these Terms other than a price change (already governed by Article 3), you may cancel your subscription free of charge within thirty (30) days of the notification, in accordance with Article 10. If you do not cancel within this period, continued use of the Service after changes constitutes acceptance of the updated Terms.
Article 12 — Applicable law
These Terms are governed by French law. Any dispute falls under the exclusive jurisdiction of the competent courts of Marseille, France. This jurisdiction clause does not prevent consumers from bringing proceedings before the court of their place of residence, or any other court with territorial jurisdiction under the mandatory rules of consumer law.
Article 13 — Contact
For any questions regarding these Terms: support@wp2ai.io
webNdev — webndev.io
Last updated
These Terms of Service were last updated on 5 September 2026.